Mask FAQs

How much are your masks?

The first mask is $20 which includes shipping in the U.S. and $15 for each additional mask in the same order, shipping to the same address. I donate one mask for each one sold, so your purchase is helping to protect others in need. Thank you!

Limited edition fabrics (denoted by *LE codes) are $20 each and do not qualify for any discounts.

Mask Quantity = Price

1 = $20

2 = $35

3 = $50

4 = $65

5 = $80

6 = $95

7 = $110

8 = $125

9 = $140

10 = $155

11 = $170

12 = $150 (price break discount begins and additional masks over 12 are $12.50 each)

13 = $162.50…

What materials do you use for your masks?

High-quality boutique quilting cotton and muslin backing with a minimum thread count of 200. Rather than using elastic ear loops, which break down in the wash and cause irritation, I use cotton fabric yarn ties with just a touch of stretch to customize your fit and add comfort. 

How do I put the mask on?

Watch this video!

How often should I wash my mask?

Once upon arrival and again after each wear.

When should I change my mask?

If you have sneezed or the fabric has become damp, if you have removed it, or you feel it has been compromised. 

What size masks do you have available?

There is a child size mask for about ages 4-8 and then my one size fits most which fits everyone ages 8 and up. If you need a child size mask, please specify in your order details which fabric/quantity needs to be in child size or the default size will be the one size fits most adult size.

How do I request a mask donation?

Use the Contact Me page to send a message. Include your mailing address and preferred fabric ID. If you need more than one, please let me know how many you’re requesting and I’ll contact you if I’m able to fulfill your request.

What fabrics do you have available?

Visit the Fabrics page to see all of the options available.

How long does it take for masks to ship?

I typically ship within 1 or 2 business days but if there is a delay I’ll let you know right away. Larger orders may require additional time and I will communicate this with you at the time of ordering.

How can I donate materials or money to help with mask efforts?

Send me a message through the Contact Me page!

What is your return policy?

Due to the nature of masks I am unable to accept returns. However, if you experience a quality or fit issue, please contact me so I can work with you to find a solution. 

Do you offer discounts?

Orders of 12 or more masks shipping to the same address are $12.50 per mask. Please allow additional time for these orders to be fulfilled. 

Where do you get your fabric?

Most of my fabrics have been purchased at one of the three shops below but some fabrics and supplies have been generously donated and I am grateful!

Sew to Speak

Brooklyn Craft Company

Mood Fabrics

Do you ship outside of the U.S.?

At this time, no. My experience so far is that the shipping costs are prohibitive and with delays in shipping occurring all over the world, I feel finding a local maker would be a better solution. However, if you are still interested, please use the Contact Me form to let me know how many masks you are looking for and where you are located so I can calculate shipping so we can discuss it further.

Why can’t I place an order directly through your website?

Due to the volume of mask orders I receive, fabric quantities shift quickly. I want to be able to work with you directly to offer substitutes and suggestions before you pay for your order.

What payment methods do you accept?

  • PayPal
  • Venmo
  • Square

If you need a different payment method, include a note in your order and I will see if I can accommodate your request.

A fabric I want is sold out! Will you get it back?

If it is possible, yes. However, most fabrics are done as a one print run for the season and once they are sold out, it is gone. It’s very rare for a fabric company to reprint fabrics but it does happen on occasion. I try my best to offer a wide variety of beautiful fabrics and will have new fabrics added to the site regularly.

What if I can’t decide which fabric(s) to order?

Decision fatigue is real! I totally get it and I’m happy to help out. Hate a specific color? I’ll pick and avoid that color. Have a favorite color? Get ready for a fun assortment including your favorite color! Want a theme? I can do that! Just don’t care and want them ASAP? No problem! Just let me know in your order submission and I’ll get you taken care of.

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